Contact
Claim service

Claim Forms for partners of HanseMerkur Reiseversicherung

Reisebüros

For bookings on sites of partners

Please use the claim forms below if booked at one of our partners, e.g. 

  • FTI
  • Juvigo
  • LTUR
  • MSC
  • NCL
  • RSD
  • TSS
  • TUIfly

Claim forms Belgium

Flanders

HanseMerkur Reiseversicherung AG
c/o IMA BENELUX S.A.
Square des Conduites d'Eau 11/12
4020 Liège

Phone : +32 4 340 56 86
Fax: +32 4 340 56 87
E-Mail: claim-service@hansemerkur.be

24 hours Emergency-Call Service: +49 40 21031 6032 (english)

Wallonia

HanseMerkur Reiseversicherung AG
c/o IMA France 
118 Avenue de Paris 
79 033 NIORT CEDEX 9
France


Phone: +33 5 54 21 10 55
Fax: +33 5 54 21 11 16
E-mail: sinistres@hansemerkur.fr
  
24 hours Emergency-Call Service:  +33 5 54 21 18 00 (french)

Flemish forms

French forms

English forms

Claim forms Danmark

HanseMerkur Reiseversicherung AG
c/o SOS International a/s 
Arne Jacobsens Allé 7 
2300 København S (DK) 

Phone: +45 3848 9484 
Fax: +45 3848 9483 
E-Mail: claim-service@hansemerkur.dk

24 hours Emergency-Call Service: +49 40 21031 6032 (english) 

Danish forms

English forms

Claim forms Finland

HanseMerkur Reiseversicherung AG
c/o SOS International a/s 
Arne Jacobsens Allé 7 
2300 København S (DK) 

Phone: +45 3848 9484 
Fax: +45 3848 9483 
E-Mail: claim-service@hansemerkur.dk

24 hours Emergency-Call  Service: +49 40 21031 6032 (english) 

Finnish forms

English forms

Claim forms France

HanseMerkur Reiseversicherung AG
c/o IMA France 
118 Avenue de Paris 
79 033 NIORT CEDEX 9
France

Phone: +33 5 54 21 10 55
Fax: +33 5 54 21 11 16
E-mail: sinistres@hansemerkur.fr
  
24 hours Emergency-Call Service:  +33 5 54 21 18 00 

French forms

English forms

Claim forms Great Britain & Ireland

HanseMerkur Reiseversicherung AG
Abt. RLK
Postfach
20352 Hamburg / Germany

Phone: +49 40 4119 2671
Fax: +49 40 4119 7324
E-Mail: claim-service@hansemerkur.co.uk
 

24 hours Emergency-Call Service: +49 40 21031 6032

English forms

Claim forms Italy

HanseMerkur Reiseversicherung AG
c/o APS Brixen
Julius-Durst-Straße 44/C
39042 Brixen (BZ)

Phone: +39 0472 275 175
Fax: +39 0472 275 199
E-Mail: claim-service@hansemerkur.it

24 hours Emergency-Call Service: +49 40 21031 6032 (english)

Italian forms

Claim forms Norway

HanseMerkur Reiseversicherung AG
c/o SOS International a/s 
Arne Jacobsens Allé 7 
2300 København S (DK) 

Phone: +45 3848 9484 
Fax: +45 3848 9483 
E-Mail: claim-service@hansemerkur.dk

24 hours Emergency-Call Service: +49 40 21031 6032 (english)

Norwegian forms

English forms

Claim forms Austria

Claim forms for Austria can be found on www.hansemerkur.at.


Claim forms Poland

Claim forms for Poland can be found on www.hansemerkur.pl.


Claim forms Portugal

HanseMerkur Reiseversicherung AG
Abt. RLK
Postfach
20352 Hamburg / Germany

Phone: +49 40 4119 2672
Fax: +49 40 4119 7324
E-Mail: claim-service@hansemerkur.es
 

24 hours Emergency-Call Service: +49 40 21031 6032 (english) 

English forms

Claim forms Sweden

HanseMerkur Reiseversicherung AG
c/o SOS International a/s 
Arne Jacobsens Allé 7 
2300 København S (DK) 

Phone: +45 3848 9484 
Fax: +45 3848 9483 
E-Mail: claim-service@hansemerkur.dk

24 hours Emergency-Call Service: +49 40 21031 6032 (english) 

Swedish forms

English forms

Claim forms Switzerland

Claim forms for Switzerland can be found on www.hansemerkur.ch.

Claim forms Spain

HanseMerkur Reiseversicherung AG
Abt. RLK
Postfach
20352 Hamburg / Germany

Phone: +49 40 4119 2672
Fax: 49 40 4119 7324
E-Mail: claim-service@hansemerkur.es

24 hours Emergency-Call Service: +49 40 21031 6032 (english) 

Spanish forms 

English forms

Claim forms Netherlands

Claim forms for the Netherlands can be found on www.hansemerkur.nl.

More dutch forms

Claim forms other countries

For bookings with our partners in following countries:

Norway, Slovakia, Ireland, Rumania, Czech Republic, Bulgaria, Luxemburg

Please fill out the form and send it to:

HanseMerkur Reiseversicherung AG
Abt. RLK
Postfach
20352 Hamburg

Phone: +49 40 4119-2300 
Fax: +49 40 4119-3586

E-Mail: reiseleistung@hansemerkur.de

24 hours Emergency-Call Service: +49 40 21031 6032 (english) 

English forms